When to Call 911

Here are some ways you can help the Vacaville Fire Department help you during an emergency:

Only Call 9-1-1 to Report:

• A fire
• A serious crime
• Any serious medical condition
• Any situation requiring immediate response of Police, Fire or Emergency Medical Personnel.

What the 9-1-1 Call Taker Will Need to Know:

• Address of the emergency
• Phone number you are calling from
• Nature of the emergency

Stay calm, speak clearly, be prepared to answer questions, receive instructions and stay on the phone until you are told to hang up!